Privacy Policy
Effective Date: September 1, 2024
1. Introduction
Welcome to the Privacy Policy of American Tower Parts ("we," "our," or "us"). This policy outlines how we collect, use, and protect your personal information when you visit our website (americantowerparts.com), Facebook Page, or YouTube Channel.
2. Information We Collect
• Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you make a purchase, contact us, or sign up for newsletters.
• Automated Information: We collect information automatically, such as IP addresses, browser types, and usage data, through cookies and similar technologies.
• Social Media Interaction: If you interact with us on social media platforms, we may collect your public profile information.
3. How We Use Your Information
• To process and fulfill orders
• To improve our products and services
• To send promotional emails and updates (you can opt-out anytime)To respond to inquiries and provide customer support
• To analyze website usage and improve user experience
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website, conducting business, or providing services to you, provided that these parties agree to keep this information confidential.
5. Cookies
Our website uses cookies to enhance your experience. You can choose to accept or decline cookies through your browser settings. Declining cookies may limit your ability to use certain features of our site.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal information. You may also withdraw your consent to our data processing or lodge a complaint with a supervisory authority.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of our website and services indicates your acceptance of the changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
American Tower Parts
PO Box 631547
Nacogdoches, TX 75963
Email: [email protected]
Terms and Conditions
Effective Date: September 1, 2024
1. Introduction
These Terms and Conditions govern your use of the website americantowerparts.com and any purchases or interactions you make with American Tower Parts ("we," "our," or "us").
2. Acceptance of Terms
By accessing our website or purchasing our products, you agree to these Terms and Conditions. If you do not agree, please do not use our website.
3. Use of Website
• You must be at least 18 years old to use our website.
• You agree to use the site for lawful purposes and in a way that does not infringe the rights of others.
4. Products and Pricing
• We make every effort to display accurate product descriptions and prices. However, errors may occur, and we reserve the right to correct any errors without prior notice.
• All prices are subject to change without notice.
5. Order Processing and Payment
• Orders are processed within [timeframe] of receipt. Payment must be made at the time of order placement.
• We accept [list accepted payment methods].
• If a product is out of stock, we will notify you as soon as possible and provide options for a refund or alternative product.
6. Shipping and Delivery
• Shipping costs and delivery times vary based on your location. Details are provided during the checkout process.
• We are not responsible for delays caused by shipping carriers or customs.
7. Returns and Refunds
Please refer to our Refund and Return Policy for details on returning products and receiving refunds.
8. Limitation of Liability
We are not liable for any damages arising from the use of our website or products, including but not limited to direct, indirect, incidental, punitive, or consequential damages.
9. Intellectual Property
All content on our website, including text, images, and logos, is the property of American Tower Parts and is protected by copyright and trademark laws.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.
11. Contact Us
American Tower Parts
PO Box 631547
Nacogdoches, TX 75963
Email: [email protected]
Refund and Return Policy
Effective Date: September 1, 2024
1. Return Eligibility
• Items must be returned within 30 days of purchase.
• Products must be in their original condition, unused, and in their original packaging.
• Proof of purchase is required for all returns.
2. Return Process
• To initiate a return, please contact us at [email protected] with your order number and details of the product you wish to return.
• You will be responsible for the return shipping costs unless the item is defective or we made an error in your order.
3. Refunds
• Refunds will be processed within 5 business days of receiving the returned item
• Refunds will be issued to the original payment method.
4. Exchanges
If you wish to exchange a product, please contact us at [email protected]. We will provide instructions on the exchange process.
5. Non-Returnable Items
Custom-made products, clearance items, and digital products are non-returnable.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 5 days of receipt. We will arrange for a replacement or refund.
Cookie Policy
Effective Date: September 1, 2024
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help us improve your experience by remembering your preferences and understanding how you use our site.
2. Types of Cookies We Use
• Essential Cookies: Necessary for the functioning of our website.
• Performance Cookies: Help us understand how visitors use our site, enabling us to improve website performance.
• Functional Cookies: Allow us to remember your preferences and customize your experience.
• Targeting Cookies: Used for advertising purposes to provide content relevant to your interests.
3. Managing Cookies
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
4. Third-Party Cookies
We may use third-party services (e.g., Google Analytics) that set cookies on our behalf to analyze website traffic and performance.
5. Contact Us
For more information about our use of cookies, please contact us at [email protected].
Disclaimer
Effective Date: September 1, 2024
1. General Information
The information provided on americantowerparts.com is for general informational purposes only. We make no representations or warranties about the accuracy or completeness of the content.
2. No Professional Advice
Content on our website does not constitute professional advice. You should consult a professional for advice suited to your specific situation.
3. External Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites.
4. Limitation of Liability
We are not liable for any losses or damages resulting from the use of our website, including but not limited to direct, indirect, incidental, or consequential damages.
5. Contact Us
American Tower Parts
PO Box 631547
Nacogdoches, TX 75963
Email: [email protected]
Accessibility Statement
Effective Date: September 1, 2024
1. Our Commitment
American Tower Parts is committed to ensuring digital accessibility for people with disabilities. We are continuously improving everyone's user experience and applying the relevant accessibility standards.
2. Measures to Support Accessibility
• Regular updates to website design to meet accessibility standards
• Alternative text for images
• Keyboard navigation support
3. Feedback
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, please contact us at:
American Tower Parts
PO Box 631547
Nacogdoches, TX 75963
Email: [email protected]
4. Accessibility Standards
Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1.
Affiliate Disclosure
Effective Date: September 1, 2024
1. Affiliate Relationships
American Tower Parts may engage in affiliate marketing, which means we may earn commissions from links to third-party websites featured on our site.
2. Transparency
We only recommend products and services that will add value to our customers. Our opinions are our own, and we strive to provide honest feedback and information.
3. Contact Us
If you have questions about our affiliate relationships, please contact us at [email protected].
User-Generated Content Policy
Effective Date: September 1, 2024
1. Submission of Content
By submitting content (e.g., reviews, comments) to American Tower Parts, you grant us the right to use, reproduce, and distribute this content.
2. Acceptable Use
Content must not be illegal, defamatory, offensive, or infringe on intellectual property rights. We reserve the right to remove any content that violates these guidelines.
3. Moderation
We may review and moderate user-generated content but are not obligated to do so. We do not endorse any user-generated content.
4. Reporting Violations
If you believe content on our website violates these guidelines, please contact us at [email protected].
Security Policy
Effective Date: September 1, 2024
1. Data Protection
We use security measures such as SSL encryption to protect your personal information during transmission and secure servers to store your data.
2. User Responsibility
We recommend using strong, unique passwords for your accounts and keeping them confidential. Notify us immediately if you suspect unauthorized access to your account.
3. Data Breach
In the event of a data breach, we will notify affected users and take steps to mitigate the breach.
4. Contact Us
For security-related inquiries, please contact us at [email protected].
Shipping Policy
Effective Date: September 1, 2024
1. Shipping Costs
Shipping costs are calculated based on the weight of the order and the delivery location. Shipping options and costs are displayed during checkout.
2. Delivery Times
• Orders are processed within [number] business days.
• Delivery times vary based on the shipping method and destination. Estimated delivery times are provided at checkout.
3. Tracking
You will receive a tracking number once your order has been shipped. Use this number to monitor your shipment's progress.
4. International Shipping
We offer international shipping to select countries. Customs fees and import duties are the responsibility of the customer.
5. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us at [email protected] for assistance.
Anti-Spam Policy
Effective Date: September 1, 2024
1. Our Stance on Spam
American Tower Parts is committed to fighting spam. We do not send unsolicited emails, and we do not engage in email marketing without consent.
2. Reporting Spam
If you receive an unsolicited email that appears to be from us, please contact us immediately at [email protected].
3. Compliance
We comply with the CAN-SPAM Act and other applicable laws. You may opt-out of receiving promotional emails from us at any time by following the unsubscribe instructions in the email.
4. Contact Us
For questions regarding our anti-spam policy, please contact us at [email protected].
Copyright and Intellectual Property Policy
Effective Date: September 1, 2024
1. Ownership
All content on the American Tower Parts website, including text, images, and graphics, is the property of American Tower Parts and protected by copyright laws.
2. Use of Content
You may not reproduce, distribute, or use any content from our website without our written permission. This includes but is not limited to images, text, and logos.
3. Reporting Infringement
If you believe that your intellectual property rights have been infringed upon, please contact us at [email protected] with details of the infringement.
Mandatory Arbitration and Governing Law
Effective Date: November 1, 2024
You expressly waive any current or future legal claims related to this website and our products/services. In the event of a dispute, claim, or controversy arising from or relating to your use of this website, these terms shall be governed by the laws of the State of Texas, United States.
You agree to resolve disputes through mandatory arbitration, submitting to the jurisdiction and courts of Texas, United States, without regard to conflict of law principles. You agree to bear the full cost of arbitration, as permitted by law. Good-faith participation in arbitration is required before pursuing any other legal remedy. If a legal claim is filed after arbitration, the prevailing party may recover reasonable attorney’s fees and legal costs.
©2024 AmericanTowerParts.com
Nacogdoches, Texas USA
All rights reserved.